Frequently Asked Questions

Question 1

When will I receive my booking confirmation?

Accepted Answer

When will I receive my booking confirmation?

Question 2

Can I book an activity on behalf of someone else?

Accepted Answer

Can I book an activity on behalf of someone else?

Question 3

How can I cancel/refund my booking?

Accepted Answer

How can I cancel/refund my booking?

Question 4

I can't log into my TravelCoffee account. What can I do?

Accepted Answer

I can't log into my TravelCoffee account. What can I do?

Question 5

Do I need to create a TravelCoffee account before I can book?

Accepted Answer

Do I need to create a TravelCoffee account before I can book?

Question 6

What payment methods do you accept?

Accepted Answer

What payment methods do you accept?

Question 7

Are your packages customizable?

Accepted Answer

Are your packages customizable?

Question 8

What happens if weather affects my trip?

Accepted Answer

What happens if weather affects my trip?

Question 9

Do you provide travel insurance?

Accepted Answer

Do you provide travel insurance?

Question 10

Can I modify my booking after confirmation?

Accepted Answer

Can I modify my booking after confirmation?

Still have questions?